Terms & Conditions

Effective Date: July 2026

Welcome to Arsh Optical. By accessing or using our website, mobile application, or services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies published on this website.

2. Wholesale Business

Arsh Optical is a wholesale eyewear supplier serving optical retailers, distributors, and business customers across India.

Wholesale prices and certain features may be available only to registered and approved business customers.

3. Product Information

We strive to provide accurate product descriptions, images, and specifications. However:

• Product colours may vary slightly due to screen settings.

• Product availability is subject to stock.

• Product specifications and pricing may change without prior notice.

4. Pricing

• All prices are subject to change without prior notice.

• Shipping charges and applicable taxes are calculated separately where applicable.

• Pricing errors may be corrected at any time before order confirmation.

5. Orders

Orders are processed only after payment confirmation.

Arsh Optical reserves the right to:

• Accept or reject any order.

• Cancel orders due to stock unavailability or pricing errors.

• Limit order quantities when necessary.

6. Payment

• 100% advance payment is required before dispatch.

• We accept approved online payment methods.

• Cash on Delivery (COD) is not available.

7. Shipping & Delivery

Orders are dispatched after payment verification.

Delivery timelines depend on product availability, courier service, and destination.

Shipping charges are based on parcel weight and delivery PIN code.

8. Returns & Replacement

Replacement requests are accepted only for:

• Manufacturing defects

• Incorrect products received

• Transit damage

Any issue must be reported within 48 hours of delivery with clear photos or videos.

9. Intellectual Property

All content on this website, including logos, product images, graphics, text, and designs, is the property of Arsh Optical and may not be copied, reproduced, or distributed without prior written permission.

10. Third-Party Links

This website may contain links to third-party websites for your convenience. Arsh Optical is not responsible for the content, privacy practices, or services provided by those websites.

11. Limitation of Liability

Arsh Optical shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website, products, or services.

12. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this website.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

14. Contact Us

For any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on our website.